Krones Digital Solutions India - ServiceNow Developer (m/f/d)*
Your tasks
- Design and Develop new ServiceNow applications and services
- Assists Business Process Analyst in estimating release level of effort
- Review any requests for enhanced feature functionality and prioritize accordingly
- Ensure latest platform upgrades and features are enabled
- Manages and resolves incidents against ServiceNow applications
- Ensure stability and performance with expertise in application maintenance, user management, and support incident management, along with strong technical abilities
- Works with the rest of the ServiceNow platform team, Platform and Process Owners on configuring and maintaining ServiceNow Platform components
- Works across applications, delivers new functionality and innovative solutions, and supports the entire development lifecycle
- Takes ownership of complex business requirements
- Should be able to lead ServiceNow upgrades by planning and execution
- Manages Instance Security, User/Group Access/Access Control Lists
- Contributes to ServiceNow releases and works on incident resolution
- Extensive review of new version release notes by identifying and documenting changes to Platform functionality to understand impact (positive/negative) to implementation
- Ensure latest upgrades and features are enabled
- Work with ServiceNow and the community by participating in local user groups and knowledge events to expand Platform knowledge and network
Your profile
- Bachelor’s degree in computer science / engineering or a comparable qualification
- 8- 10 years of ServiceNow Developer experience
- ServiceNow Certificates (CSA & CAD & Scripting)
- Agile software development methodologies (e.g. Scrum)
- Certificates in ITSM/OTM and IRM are a bonus
- Experience in configuring ITSM module (esp. Incident Management, Request Management, Change Management etc.)
- Trainings/Certificates are a bonus in: ServiceNow Fundamentals, ServiceNow System Administration (CSA), ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Platform Implementation, Application Creation in ServiceNow
- Basic understanding of Business Processes
- Excellent collaboration, communication, and presentation skills
Our benefits
Krones as an employer
Krones’ employees are what set it apart from the rest. For they deliver a peak performance every day – thus ensuring the future viability of the company. And it is exactly this level of input that Krones acknowledges with its attractive rewards:
The digital community of the Krones Group
At Krones, however, the focus is not only on connectivity in production, but also on an interpersonal level: Behind Krones.digital is a community of currently around 450 experts from a wide variety of fields, companies and countries. Their common mission is: To drive forward the digitalization of production processes – from machines to line control and central cloud platforms to SAP solutions for the beverage industry.
Get the latest insights into projects and working life at Krones.digital on LinkedIn
Your application
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